Refund and Returns Policy

1. General Policy Overview

At MediaBuying.buzz, we strive to deliver premium, 100% verified digital assets to our clients. By placing an order, you agree to this Refund and Returns Policy. Due to the highly sensitive and digital nature of the products we provide (Verified USA Bank Accounts, Payment Gateways, and Aged Social Media profiles), our refund structure is strictly regulated.

Strict Rule: We DO NOT offer cash refunds under any circumstances once the digital credentials have been delivered.

2. Why Returns Are Not Accepted

Digital credentials, once handed over to the buyer, are considered “consumed” or “accessed.” Because we cannot verify if you have saved, copied, or altered the sensitive login details, IP history, or associated proxies, it is impossible to accept a “return” and resell that asset to another media buyer safely.

Therefore, traditional product returns are not applicable to our services.

3. First-Login Replacement Policy

While cash refunds are not provided, we stand behind the quality of our infrastructure. We offer a strict First-Login Replacement Guarantee on selected accounts (e.g., specific USA Banks and Social Profiles).

• If an account is delivered and is found to be locked, banned, or restricted before or exactly during your first login attempt, we will replace the account with a fresh one completely free of charge.
• This guarantee is only valid if you follow the secure login protocols (using proper Anti-Detect browsers and Clean Residential IPs/Proxies) provided by our team.

4. Conditions for Replacements

To successfully claim a replacement under our First-Login Guarantee, you must meet the following criteria:

• Timeframe: You must report the issue to our support team within 24 hours of receiving the credentials.
• Proof of Issue: You must provide unedited screenshots or screen recordings showing the exact error message, account status, and the browser/proxy setup you used during the login attempt.
• No Password Changes: You must not have changed the primary email, phone number, or password before reporting the issue. Doing so immediately voids any warranty.

5. Non-Replaceable Scenarios (Post-Login)

Once you have successfully logged into the account, our responsibility ends. We are not responsible and will not offer replacements or refunds if an account is restricted or banned due to:

• Running ads that violate the policies of Facebook, TikTok, or Google.
• Payment gateways (like Stripe or PayPal) placing holds or asking for additional KYC due to your business model, high dispute rates, or sudden sales volume spikes.
• Logging in using flagged, dirty, or datacenter IPs.
• Failing to warm up the account properly before scaling budgets.

We provide the vehicle; how you drive it and the roads you take are entirely your responsibility.

6. Fraud & Chargebacks

We maintain a strict zero-tolerance policy against fraudulent chargebacks and payment disputes. By purchasing from MediaBuying.buzz, you agree that you will not file a dispute with your bank, credit card company, or PayPal for digital goods delivered.

If an unwarranted chargeback is filed, we reserve the right to:

• Permanently ban you from purchasing future assets.
• Submit all chat logs, delivery confirmations, login timestamps, and IP addresses to the payment processor or bank to win the dispute.
• Recover the digital assets and revoke access immediately.

7. How to Claim a Replacement

If your situation meets the criteria outlined in Section 3 and 4, please do not hesitate to contact our dedicated support team. Have your Order ID and proof ready.